Banking Network & Transactions — ATM
6,037,887unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗ESG measures are unaudited and the issuer defines them. Two years using one label may not cover the same population, so a series is only joined where the definition printed above it matches.
Themes are grouped from the report’s own section names, for browsing only. “Unit not stated” where the report did not state one.
Banking Network & Transactions — Branch
466,218unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Banking Network & Transactions — Call center
1,996,213unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Banking Network & Transactions — Digital
307,779unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Banking Network & Transactions — KIOSK
15,732unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Number of ATMs in low
5unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Number of Branches
81unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Number of KIOSKs
80unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Number of unique customers with a pre-paid card account
17,543unit not stated · 2024 (not the selected year)
202220232024
Source ↗Banking Network & Transactions — Service Centers (Fransi/BSF Connections)
3unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Total Points of Sale (includes partnerships with other organizations)
25,693unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Board Remuneration — Remuneration, Fees and Expenses (SAR)
1,460,000unit not stated · 2022 (not the selected year)
20212022
Source ↗Board Remuneration — Remuneration (SAR)
8,089,000unit not stated · 2022 (not the selected year)
20212022
Source ↗Board Remuneration — Sitting fees (SAR)
696,000unit not stated · 2022 (not the selected year)
20212022
Source ↗Customer Complaints & Satisfaction — Corporate/ Institutional – overall
53.8unit not stated · 2022 (not the selected year)
202020212022
Source ↗Customer Complaints & Satisfaction — Personal
30,065unit not stated · 2022 (not the selected year)
202020212022
Source ↗Customer Complaints & Satisfaction — Personal – branch
80.8unit not stated · 2022 (not the selected year)
202020212022
Source ↗Customer Complaints & Satisfaction — Personal – direct sales
79.8unit not stated · 2022 (not the selected year)
202020212022
Source ↗Customer Complaints & Satisfaction — Personal – priority customers
34.2unit not stated · 2022 (not the selected year)
202020212022
Source ↗SAMACare Customer Satisfaction (%)
82.3unit not stated · 2022 (not the selected year)
20212022
Source ↗Total number of complaints received (#)
30,229unit not stated · 2022 (not the selected year)
202020212022
Source ↗Total number of complaints resolved (#)
29,306unit not stated · 2022 (not the selected year)
202020212022
Source ↗Customer Complaints & Satisfaction — Wholesale
164unit not stated · 2022 (not the selected year)
202020212022
Source ↗Data Privacy — Number of material data security breaches
0unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Number of material data security breaches involving
0unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Percentage of material data security breaches involving
0unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Data Privacy & Security — Number of material data security breaches
0unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of material data security breaches involving customers’
0unit not stated · 2022 (not the selected year)
202020212022
Source ↗Percentage of material data security breaches involving customers’
0unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of digitally active unique customers using FransiMobile
339,613unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of digitally active unique customers using FransiPlus
92,976unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of online transactions completed (FransiMobile)
18,388,946unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of online transactions completed (FransiPlus)
4,126,780unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of ATMs in low populated areas
5unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of employees participating
834unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of KIOSKS in low populated areas
0unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of unique customers
15,247unit not stated · 2022 (not the selected year)
2022
Source ↗Total board seats occupied by men
5unit not stated · 2023 (not the selected year)
2020202120222023
Source ↗Total board seats occupied by women
1unit not stated · 2023 (not the selected year)
2020202120222023
Source ↗Total number of board members
6unit not stated · 2023 (not the selected year)
2020202120222023
Source ↗Total number of executive members
1unit not stated · 2023 (not the selected year)
2020202120222023
Source ↗Total number of independent members
2unit not stated · 2023 (not the selected year)
2020202120222023
Source ↗Total number of non-executive members
3unit not stated · 2023 (not the selected year)
2020202120222023
Source ↗Total number of non-independent members
4unit not stated · 2023 (not the selected year)
2020202120222023
Source ↗Nationalization — Female
611unit not stated · 2022 (not the selected year)
202020212022
Source ↗Nationalization — Male
1,906unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of nationalities among full-time employees
27unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of nationals among total full-time employees
2,517unit not stated · 2022 (not the selected year)
202020212022
Source ↗Nationalization — Senior management
79% · 2022 (not the selected year)
202020212022
Source ↗Total workforce
91.3% · 2022 (not the selected year)
202020212022
Source ↗Number of employees that took birth leave
74unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of employees that took maternity leave
16unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of employees who returned to work after birth leave ended
74unit not stated · 2022 (not the selected year)
202020212022
Source ↗Number of employees who returned to work after maternity leave
16unit not stated · 2022 (not the selected year)
202020212022
Source ↗Total number of employees that returned to work after birth leave
74unit not stated · 2022 (not the selected year)
202020212022
Source ↗Total number of employees that returned to work after maternity
16unit not stated · 2022 (not the selected year)
202020212022
Source ↗Unit — Kg
386unit not stated · 2024 (not the selected year)
2021202220232024
Source ↗Unit — Number
170unit not stated · 2025
202020212022202320242025
Source ↗Units — Million
11,875unit not stated · 2024 (not the selected year)
20202021202220232024
Source ↗Units — SAR
968,308,712unit not stated · 2023 (not the selected year)
202120222023
Source ↗Wholesale Customers — Commercial
111,361unit not stated · 2022 (not the selected year)
202020212022
Source ↗Wholesale Customers — Medium
8,772unit not stated · 2022 (not the selected year)
202020212022
Source ↗Wholesale Customers — Micro
140unit not stated · 2022 (not the selected year)
202020212022
Source ↗Wholesale Customers — Small
2,568unit not stated · 2022 (not the selected year)
202020212022
Source ↗Total number of MSME customers
2,163unit not stated · 2022 (not the selected year)
202020212022
Source ↗Total number of wholesale banking customers
6,048unit not stated · 2022 (not the selected year)
202020212022
Source ↗Total value* of wholesale banking Total Assets (SAR Millions)
122,841unit not stated · 2022 (not the selected year)
202020212022
Source ↗Full-time employees
2,757unit not stated · 2022 (not the selected year)
202020212022
Source ↗Part-time employees
0unit not stated · 2022 (not the selected year)
202020212022
Source ↗Total number of employees
3,327unit not stated · 2022 (not the selected year)
202020212022
Source ↗Total number of insourced employees and/or consultants
570unit not stated · 2022 (not the selected year)
202020212022
Source ↗